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See what our guests say about us

4.7 out of 5.0 average rating
based on 25 reviews
Sort by
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
4.2
How would you rate your stay?
5
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Everything. Thank you.
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Staff & views were amazing !
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
It's a fabulous friendly hotel, ,lovely room ,so clean, food was delicious, from dinner to breakfast . Great variety, all the staff were so friendly and helpful, always time to chat and call me by my name. Food servers were so attentive, nothing was any trouble, there was a fab outdoor hot tub and sauna, which was cleaned after every use, the views were stunning, lovely walks onto beach,
What did you not like about your stay in the property or location?
Could not find any fault. Wanted to stay longer 😪
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Beautiful location and amazing food!
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Our dinner was the best and most memorable of our entire 17-day trip! The view from our room was incredible! Staff was SO friendly!
What did you not like about your stay in the property or location?
Very small room Very small bathroom and couldn't brush my teeth over the sink because a shelf was in the way Uncomfortable bed No elevator
4.6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Staff were very friendly. Rooms very comfortable. Location excellent for skellig Michael and local walks.
What did you not like about your stay in the property or location?
Food was excellent. Evening meals a bit pricey but I guess you pay for what you get.
4.6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
The location is amazing The food is fantastic
What did you not like about your stay in the property or location?
N/A
4.6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Beautiful location. Rooms and all areas spotless. Everyone was so welcoming and accommodating. The food in the restaurant was amazing,
What did you not like about your stay in the property or location?
Thought it was a little pricey for a Tuesday night stay. Definitely would not prevent me from staying again though. Beautiful place.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
everything!!
What did you not like about your stay in the property or location?
The toilet didn’t flush well
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Everybody that worked in the hotel were extremely kind and helpful. We had a 3 year old with us and the staff made her feel welcomed throughout the stay. The rooms were spotless and the breakfast was delicious! We also enjoyed how close the hotel was to the beach, making it easy to go for a walk whenever.
What did you not like about your stay in the property or location?
No issues with our stay
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We loved our stay, Gillian just prepared everything amazingly and was very helpful
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
So many good things to say about the stay. The staff were brilliant, friendly and helpful. The location was brilliant especially if you are there to play golf and the food was fantastic. Both the evening food and breakfast was awesome
What did you not like about your stay in the property or location?
N/A
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Great location, breakfast and very helpful friendly staff
What did you not like about your stay in the property or location?
A fridge in the room would have been lovely
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Everything. The stunning location, excellent restaurant and gorgeous, comfortable room. We were so impressed by our meal there from start to finish. Breakfast fab too! Staff were fantastic - so welcoming and helpful.
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The rooms were cozy and the location is astoundingly beautiful. Staff was so kind and friendly.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Lovely, helpful staff, very comfortable room and bed. Sauna/hot tub great. Fabulous food and views
4.4
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
3
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Super location for Waterville golf and village . Food - breakfast and dinner were excellent and staff very friendly especially Daragh . Wonderful with customers .
What did you not like about your stay in the property or location?
En-suite was very tight . Sink with over shelf difficult to use .
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The weather was Horrible but the Hotel Fabulous. Lovely Staff, comfortable room and great food.
What did you not like about your stay in the property or location?
No complaints.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Everything! The staff are extremely helpful and friendly. The food is absolutely fantastic. We ate here both nights and loved every bite. Wonderful setting, Smugglers has it all. We will definately be back again. Thanks so much
What did you not like about your stay in the property or location?
We didnt like to leave it
3.8
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
3
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Gillian on reception was fantastic, even lending us hi visibility jackets from her own house so that we could safely walk from the village after dark.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5

Contact

Address

Smugglers Inn
Cliff Road
Waterville
Co.Kerry

Phone

(066)9474330

Email

info@thesmugglersinn.ie

Location

Call Us

(066)9474330

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