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See what our guests say about us

4.9 out of 5.0 average rating
based on 25 reviews
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5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Brilliant from check in to departure, our room was spotless and the food, dinner and breakfast were excellent, staff were very kind and very professional in their job, and to top it off was the location, fantastic...
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Wonderful. Everything from booking, pre-stay communications, arrival + check-in, breakfast, check-out; not to mention the delicious meals from the dining room and the lovely spa/sauna with unobstructed Atlantic views! We had a lovely time!
5
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5
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5
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5
What did you like about your stay in the property or location?
Stunning location. Room was spotless. All staff were so friendly. Dinner was just a bit overpriced...
5
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5
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5
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5
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5
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5
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Everything! Nice, clean, big rooms. Great staff and great cook!
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
The staff was very friendly and helpful. We love the area and would recommend the Smugglers Inn.
What did you not like about your stay in the property or location?
There was nothing that we did not like about are stay. We would highly recommend it.
5
How would you rate your stay?
5
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5
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5
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5
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5
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great location
What did you not like about your stay in the property or location?
Nothing
3.2
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3
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4
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2
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3
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4
What did you like about your stay in the property or location?
Location Location!! Really nice food Spotless Clean Friendly professional Staff Quiet Retreat Comfy Bed Good shower Beautiful Beach & sunset.
What did you not like about your stay in the property or location?
Expensive ! Bar prices , Pint & a snipe of Prosecco set us back €20.10 Ouch! Glass of wine 9.50. Some of the rooms are stunning but our room was described “cosy” it means tiny! with a tiny Ensuite. Not worth the €144 price tag, it was a tight squeeze! And this was an offer? Pop across the road for food and drinks to the links golf house where food and drinks are considerably less!
5
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5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff were so friendly and helpful. The jacuzzi and sauna experience is a must, so relaxing with amazing views.
What did you not like about your stay in the property or location?
Nothing, everything was of an excellent standard.
4.6
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5
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4
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4
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5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
A lovely warm ‘welcome back’ from Gillian and staff in restaurant were very friendly as always
What did you not like about your stay in the property or location?
We adjourned to bar after dinner Bar area was very cold and we didn’t stay long Fire should have been lighting from early evening - creates a lovely warm ambience- disappointing
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
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5
What did you like about your stay in the property or location?
Gillian and staff were amazing so friendly and helpful. The food was fabulous. We had a great time with the sauna and hot tub.
What did you not like about your stay in the property or location?
No complaints
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Excellent service, Fabulous food, everything as it should be. Staff make it personal making sure you are happy. Food is so fresh and jist cooked unlike some large hotel chains. Great break , we will definitely be back again. Quick mention to Gillian who goes the extra mile for her customers.
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Location, the views, comfortable bed
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Spectacular location by the beach. Gillian was very helpful
What did you not like about your stay in the property or location?
There was nothing really!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
fab views-nice hot tub & sauna
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
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5
What did you like about your stay in the property or location?
Many thanks for your help and accomindation with our stay, the room was lovely and couldnt have asked for a better service.
3.8
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3
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4
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4
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4
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4
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
We loved everything about our stay. Gillian and the team were brilliant. Customer service of the highest order. Also loved the facilities and location. Looking forward to staying again, particularly when the restaurant is open. Thanks very much for a great experience.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you not like about your stay in the property or location?
The shelf above the sink (room 4) is in a really bad location. You can’t brush your teeth without risk of banging your head off the shelf!!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Clean, compact but comfy, friendly
What did you not like about your stay in the property or location?
Wall could be a bit more sound proof
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Phantastic view!
What did you not like about your stay in the property or location?
It was a shame, that we stayed at the Hotel out of Season. So we couldn‘t try the Restaurant- I am sure it would have been Great too.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
This accommodation was beautiful, clean, cosy and the management was excellent. There was care if we needed anything. Spectacular location, views and the sauna and hot tub facilities was perfect especially at sunset. Thank you
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Both the property and the location are excellent. Very clean rooms, amazing view, excellent service.
What did you not like about your stay in the property or location?
Nothing, everything was perfect.

Contact

Address

Smugglers Inn
Cliff Road
Waterville
Co.Kerry

Phone

(066)9474330

Email

info@thesmugglersinn.ie

Location

Call Us

(066)9474330

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