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See what our guests say about us

4.8 out of 5.0 average rating
based on 25 reviews
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5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Beautiful area of Ireland
What did you not like about your stay in the property or location?
na
4.6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
The staff were extremely friendly and accommodating. The room was spotlessly clean.
What did you not like about your stay in the property or location?
The washroom was pretty tight and didn't have an electrical outlet in the washroom.
4.8
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Enjoyed the convenient location, lovely restaurant with great food and attentive service, breakfast was excellent. The staff friendliness, hospitality and assistance was much appreciated. The room was immaculate with stunning views out over Ballinskelligs Bay.....we will be back
5
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5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Emplacement, la vue sur la baie, qualité de la nourriture
What did you not like about your stay in the property or location?
aucun
5
How would you rate your stay?
5
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5
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5
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5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The location was fab. The food was great. Very much enjoyed the hot tub. All the staff were excellent and so friendly. Thanks so much Gillian for your help with a missing coat.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Fab location, wonderful and friendly staff, a home away from home!
What did you not like about your stay in the property or location?
Loved it all!!!
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Excellent
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Location and proximity to beach
5
How would you rate your stay?
5
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5
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5
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5
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5
3.2
How would you rate your stay?
4
How would you rate the communication and customer service?
3
How would you rate the value for money?
2
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
3
What did you like about your stay in the property or location?
Peace and quiet
What did you not like about your stay in the property or location?
Nothing t god
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The complete team was very friendly and very professional. The location in front of the sea was beautiful, the room was very comfortable and quiet and the restaurant was also very good
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Dog friendly and delicious food and beautiful views
What did you not like about your stay in the property or location?
Nothing
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The hotel was very comfortable and run by lovely people. The setting on the ocean is spectacular. Go there.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Everyone was very friendly and helpful. The food was exceptional in every way, always right out of the kitchen on hot plates. Julienne ,Ursula, Marketa, Anna, and Georges were all great.
What did you not like about your stay in the property or location?
When groups of American golfers sometimes came latter for dinner they would become loud and disrespectful to the other diners the restaurant .
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Perfect stay - such a nice experience and a very very friendly team - love to come back for next time with extraordinary views and very delicious food
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff and food are excellent
3.8
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
3
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
The hotel was clean and well maintained. The staff were very helpful and friendly.
What did you not like about your stay in the property or location?
My only criticism is the overpriced food in the restaurant and drink in the bar.
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff were so accomplished and the food was superb.
What did you not like about your stay in the property or location?
Only fault I found was that the sink in our en suite wa very small and washing teeth was not easy as the shelf above was too close to sink.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The location of the property facing the sea was spectacular. We enjoyed the wonderful view especially at sunset from our table in the dining room. It was lovely to have a morning walk on the beach. Our room was spacious, tastefully decorated and extremely comfortable. The food was delicious and beautifully presented. The staff were extremely friendly and efficient. We felt very welcome. We would love to return some day.
What did you not like about your stay in the property or location?
We really enjoyed our stay and have nothing to add in this comment box. Thank you.
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
4
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Fabulous location and accommodation for disabled older lady Great food and breakfast lovely staff
What did you not like about your stay in the property or location?
This hotel is close to a few golf courses who appeal to large groups of very noisy older Americansmen Drinks golf etc noise was deafening At dinner Would advise eating early if groups booked in
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Wonderful location right at the ocean, fantastic dinner, clean room, friendly staff, comfortable bed, tasty breakfast
What did you not like about your stay in the property or location?
breakfast limited to only 2 options from the menu, compared to other hotels thus a very small portion, exhaust from the kitchen right out front of the bedroom window was noisy
4
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
3
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The location and the relaxation area is fabulous. I think it would be great if you could book a second session for a discounted price. The staff are very friendly and accommodating, particularly Gillian who was extremely helpful from the time of booking 👍
What did you not like about your stay in the property or location?
The food, cocktails and wine are way too expensive. Would be good idea to have few sun loungers in public grass area overlooking sea in fine weather 😎🌞

Contact

Address

Smugglers Inn
Cliff Road
Waterville
Co.Kerry

Phone

(066)9474330

Email

info@thesmugglersinn.ie

Location

Call Us

(066)9474330

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