See what our guests say about us

4.9 out of 5.0 average rating
based on 25 reviews
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4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff were so accomplished and the food was superb.
What did you not like about your stay in the property or location?
Only fault I found was that the sink in our en suite wa very small and washing teeth was not easy as the shelf above was too close to sink.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The location of the property facing the sea was spectacular. We enjoyed the wonderful view especially at sunset from our table in the dining room. It was lovely to have a morning walk on the beach. Our room was spacious, tastefully decorated and extremely comfortable. The food was delicious and beautifully presented. The staff were extremely friendly and efficient. We felt very welcome. We would love to return some day.
What did you not like about your stay in the property or location?
We really enjoyed our stay and have nothing to add in this comment box. Thank you.
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
4
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Fabulous location and accommodation for disabled older lady Great food and breakfast lovely staff
What did you not like about your stay in the property or location?
This hotel is close to a few golf courses who appeal to large groups of very noisy older Americansmen Drinks golf etc noise was deafening At dinner Would advise eating early if groups booked in
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Wonderful location right at the ocean, fantastic dinner, clean room, friendly staff, comfortable bed, tasty breakfast
What did you not like about your stay in the property or location?
breakfast limited to only 2 options from the menu, compared to other hotels thus a very small portion, exhaust from the kitchen right out front of the bedroom window was noisy
4
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
3
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The location and the relaxation area is fabulous. I think it would be great if you could book a second session for a discounted price. The staff are very friendly and accommodating, particularly Gillian who was extremely helpful from the time of booking 👍
What did you not like about your stay in the property or location?
The food, cocktails and wine are way too expensive. Would be good idea to have few sun loungers in public grass area overlooking sea in fine weather 😎🌞
4.8
How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Quietness and welcome
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Another fantastic weekend in Smugglers. Gillian as always was a pleasure to deal with and very accommodating. Darragh C. and all the team deserve great praise for looking after us over the weekend. Looking forward to our trip next year already. Thanks again!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Another fantastic weekend in Smugglers. Gillian as always was a pleasure to deal with and very accommodating. Darragh C. and all the team deserve great praise for looking after us over the weekend. Looking forward to our trip next year already. Thanks again!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Another fantastic weekend in Smugglers. Gillian as always was a pleasure to deal with and very accommodating. Darragh C. and all the team deserve great praise for looking after us over the weekend. Looking forward to our trip next year already. Thanks again!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Another fantastic weekend in Smugglers. Gillian as always was a pleasure to deal with and very accommodating. Darragh C. and all the team deserve great praise for looking after us over the weekend. Looking forward to our trip next year already. Thanks again!
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
4
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
my opinion is good, I travel to hotels and compare them, it's my hobby. the location is excellent, very positively surprised with the room, cosy and large, cleanliness nothing to complain about. everything looks very good. Worth recommending.
What did you not like about your stay in the property or location?
(I am a professional chef )only small but prices for dinner, the quality of the food is good, the portion size is a bit small in relation to the price, after eating the main course we were asked if we would like more potatoes and vegetables? we got one small bowl of vegetables for two people where we ordered 2 dishes
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Location to golf, dinner, beach. Staff was enjoyable
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
An absolutely beautiful property, we were treated like long lost friends. And the room and the whole property is spotlessly clean! Loved the sauna and hot tub (even in the rain). Food was lovely too. Will definitely be back
4.6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff where so homely breakfast good verity
4.6
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Friendly staff, great food, lovely setting and great atmoaphere
What did you not like about your stay in the property or location?
Noise from banging of fire exit doorm. Noise coming from other rooms
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The views were amazing and the room was perfect. Dinner and breakfast was lovely and the sauna/jacuzzi option made it the perfect getaway.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great food, friendly staff, love the wellness area and the location can't be beat!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Lovely stay from start to finish. Staff were great and very accommodating especially with a 10 month old baby! Dinner the the restaurant couldn’t be faulted - as good as any 5 star hotel!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Brilliant from check in to departure, our room was spotless and the food, dinner and breakfast were excellent, staff were very kind and very professional in their job, and to top it off was the location, fantastic...
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Wonderful. Everything from booking, pre-stay communications, arrival + check-in, breakfast, check-out; not to mention the delicious meals from the dining room and the lovely spa/sauna with unobstructed Atlantic views! We had a lovely time!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Stunning location. Room was spotless. All staff were so friendly. Dinner was just a bit overpriced...
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Everything! Nice, clean, big rooms. Great staff and great cook!
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The staff was very friendly and helpful. We love the area and would recommend the Smugglers Inn.
What did you not like about your stay in the property or location?
There was nothing that we did not like about are stay. We would highly recommend it.

Contact

Address

Smugglers Inn
Cliff Road
Waterville
Co.Kerry

Phone

(066)9474330

Email

info@thesmugglersinn.ie

Location

Call Us

(066)9474330

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